Home adaptations specialists

Helping you stay independent in your home

From stairlifts to ceiling hoists, we provide clear advice, careful installations and dependable aftercare on a range of assisted living equipment.

Established in 2004
5,000+ Installations
Free Assessments
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john sanders profile picture
john sanders
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We recently had a Molift Air 200 ceiling hoist system installed for my wife after converting the downstairs of our home to make things more accessible for her. From the first visit, the representative was extremely knowledgeable about ceiling hoists and took the time to understand what we needed, both now and in the future. Rather than just fitting a straight track above the bed he recommended a system that covers the whole room (an H frame). This means we can position my wife's bed and other equipment wherever works best for us and importantly move things around in the future without having to alter the hoist system. We had another company quote beforehand who only wanted to fit a straight track, and we're really glad we didn't go with that option. The system we've had installed gives us so much more flexibility. They even arranged a sling assessment to make sure my wife had the correct sling and everything was suitable for her needs. The installation was very neat and professional, and we're extremely pleased with the finished result. It was clear that Candor Care understood the practical side of caring for someone at home rather than simply trying to sell us a hoist.
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jack Halstead profile picture
jack Halstead
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We had a ramp installed for my grandmother, who hadn’t been able to get out into her garden for months. It has made such a difference to her independence and it’s lovely to see her able to enjoy the garden again. The lads who installed it were brilliant, friendly, professional and respectful of the property. They did a really tidy job and made sure everything was cleaned up properly before they left. Really pleased with the finished ramp and the service from start to finish. Would definitely recommend Candor Care.
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Files @Latitude
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The team at Candor Care were excellent. The stairs lift was installed without any mess or problems. Has made life so much easier. 5 stars to Candor Care. First class!
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2425dave
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I can't thank Candor Care enough for the excellent service they provided. They originally installed our stairlift back in 2008, and after it had been out of use for several years, they were able to bring it back into full working order for my mum. From the first phone call through to the engineer's visit, everyone was professional, knowledgeable and genuinely cared about finding the best solution. Rather than suggesting a replacement, they took the time to assess the existing stairlift and successfully got it back into service, saving us a considerable amount of money. It's given my mum back her independence and provided our family with real peace of mind. I wouldn't hesitate to recommend Candor Care to anyone looking for a reliable stairlift company in Ashby de la Zouch or the surrounding area. Their customer service and technical expertise are second to none.
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darren lovegrove profile picture
darren lovegrove
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After many calls to many stair lift companies who could not help me out, candor came to my assistance, I could not thank them enough as what we needed was a challenging fit, carol was a god send from start to finish as was the engineer paul, I can not reccomend anyone else to be so professional from the first point of contact thanks again.
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Rebecca Slater profile picture
Rebecca Slater
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My mother-in-law received exceptional service from Candor Care when having her stairlift fitted. The team were all very friendly and knowledgeable and made the experience very straight forward from the initial meet through to installation. We are all extremely happy with the service received and would highly recommend to others looking for home adaptations.
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Ricky Hot profile picture
Ricky Hot
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Paul and Kevin did a great job, quick, efficient, tidy and friendly
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Wendy Lovegrove profile picture
Wendy Lovegrove
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Professional and efficient with our awkward staircase, good fitter attended with a brilliant since of hummor
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Kay Haycocks profile picture
Kay Haycocks
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Amazing service lovely kind friendly man called Brian came and checked out our stair lift and fixed the problem Thank you
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Elizabeth Monk profile picture
Elizabeth Monk
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Paul was extremely helpful and kind to my elderly parents when fitting their stair lift. He explained everything carefully and clearly and even hoovered up where he had been working. We can not recommend him enough.

Services

What we do

Support to live safely and comfortably at home

Would you prefer a no-obligation, no-pressure chat? Contact us now

Image of a HomeGlide stairlift at the bottom of the stairs.
Image of a FlowX Curved stairlift at the bottom of the stairs

+95
Years Of Combined Industry Experience

Trust

Why Candor

Why our customers choose Candor Care 

Choosing a stairlift is a big decision. Our role is to make it clear, comfortable and fully supported from start to finish.

Stairlift Guidance

Experienced guidance

Clear advice and personalised assessments to help you choose the right solution for your home.

Quality Stairlifts and lifts

Trusted Products

Stairlifts, homelifts and mobility equipment that meet the highest standards.

Professional stairlift installation icon

Professional installation

Carefully planned installations carried out with respect for your home and daily routine.

ongoing support

Ongoing support

Servicing, inspections and breakdown support to keep your equipment safe and reliable.

Candor Stairlifts east midlands and west midlands

Coverage

Our service area

We Cover the East Midlands & West Midlands

Candor Care supports customers across the East and West Midlands, providing trusted mobility solutions to homes throughout the region. From Lincolnshire across to Shropshire, our local team offers home assessments, installation and ongoing support you can rely on.

From our base in Coalville, Leicestershire, we cover:

  • Leicestershire / Leicester
  • Nottinghamshire / Nottingham
  • Derbyshire / Derby 
  • Lincolnshire
  • Northamptonshire
  • Staffordshire
  • Worcestershire
  • Warwickshire
  • Shropshire 

If you’re unsure whether we cover your area, just get in touch. We’re always happy to advise and point you in the right direction.

Process

How it works

Our Process

We keep the process clear and straightforward, with support at every step.

call us

Get in touch

Call us or send an enquiry and we’ll take the time to understand your needs and answer any initial questions.

home adaptation leicester

Home assessment

We carry out a personalised home assessment to recommend the most suitable solution for your home & routine.

home adaptation assessment leicester

Installation and support

Professional installation followed by ongoing servicing and reliable support to keep everything running safely.

Contact

Contact us now

sales@candorcare.co.uk
11 Phoenix Park, Telford Way, Coalville, Leicestershire, LE67 3HB

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Appointment

Feedback

Candor Reviews

What our customers say about Candor Care

We’re known for our friendly, respectful approach and the care we take in every interaction. After completing over 5000 installs, we are a leading independent mobility installer in the UK.

From your first call through to installation and aftercare, our team takes the time to listen, explain things clearly and make sure you feel supported throughout.

5000+

Installs

2004

Established

I have used Candor Care for many years to service and repair my mums stairlift. They have always been very helpful, reliable and I highly recommended them.

Zabeen

I have no hesitation in making the strongest possible recommendation of Candor Care as a company, and especially for their their really helpful and caring approach to their customers.

A total 10 out of 10 for this provider

Bob

Candor Care have recently installed a stairlift for my mother. Great service from start to finish, my mother said the fitter was very polite and friendly. No more Everest to climb now, she can have a ride up!!

Carl

Contact Us

Book a free home assessment now

Contact our friendly team of specialists